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SachDesk
Guide

The WhatsApp Business support playbook

WhatsApp is where a lot of your customers already are — but the official Business API has real rules around templates, session windows, and multi-agent setup that trip teams up.

Get the WhatsApp playbook

WABA basics, the 24-hour session window explained simply, template message do’s and don’ts, and how to run WhatsApp with more than one agent without chaos.

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