FAQs · Getting started
How fast can we go live on Samvaads?
Getting the basics running takes hours, not weeks. Getting routing, fields, and automation right from day one is what saves time later, so it is worth doing the steps below in order.
The steps
- Sign up. Tell us about your team on the sign-up page. We review it and email you your workspace link on samvaads.com.
- Connect channels. Start with email, website chat, and WhatsApp, which every plan includes. WhatsApp needs Meta to verify your business number, which can take longer than the rest.
- Invite your team and give each person a role, so conversations route correctly from the first message.
- Import contacts and accounts from a spreadsheet, mapping names, phone numbers, emails, and your own fields.
- Add your knowledge. Write or import a few articles. Copilot and AI agents answer from them.
- Publish an AI agent for the routine questions, with a handoff step to your team for everything else.
See it with your own channels
Start free, or book a walkthrough and ask us anything.